Meet our staff
Support Department Manager
Jonathan has been with us since 2010. He is the current hardware specialist. Chances are if you have
needed help setting up your printers, an iDevice or any other hardware device, you have spoken to him
over the phone. He has A+ Certification and a degree in Computer Information Technology specializing in
Microsoft operating systems. Jonathan also has several years of experience with on-site computer
troubleshooting . For hobbies, he enjoys tinkering with electronics, modifying computer systems and
Technical Support Specialist
Alex has been with Resaleworld for over five years. He has achieved certifications from CompTIA in A+,
and Network+, along with being certified from Microsoft as a Microsoft Certified Professional, Microsoft
Certified Technology Specialist, and is near completion of the Microsoft Certified System Administrator
program. Alex has eight years of I.T. experience. Alex is married and stays very busy away from work. He
has many hobbies including scuba diving, traveling, cooking,and is president of his local muscle car
club. Alex enjoys spending time with his new baby boy and donates time to his church and local
Senior Technical Support Specialist
Billy has worked in technical support since 2000 with various cable companies. His vast experience and
knowledge in working with complex networks adds an important piece to our support staff.
Aaron joined Resaleworld in August of 2014. He came to us with 25 years of customer service and employee
training. 5 years of help desk experience, and 3 years of quality assurance experience. Aaron has
achieved various Information Technology certifications including CompTIA A+ NET+ and MCP. In his free
time he likes to draw, play games, and spend time with family and friends.
Technical Support Specialist
Manny was Born in Manhattan, NY and grew up in Orlando, FL. He served 4 years in the U.S Navy and has
over 10 years in experience. He graduated from the University of Central Florida and completed his
Bachelor's in Software Development with a minor in Information Technology.
Web Developer / Designer
Angel has provided support since 2008. With over fifteen years experience in desktop support, he strives to offer the best service possible. Angel enjoys building for the web and experimenting with new ideas, always in search of the next best thing. Angel has a degree in Network Technology and achieved various certifications (CompTIA A+, Network+, CIW and I-Net+, Dell Premier, MCP, MCSA). Angel is a dedicated husband and father to two beautiful daughters.
Senior Technical Support Specialist / Web Developer
Mahashwar started with Resaleworld in the Technical Support Department back in 2004. Nearly 10 years later, he found himself in the Website Development Department where he continues to provide the highest quality services for the Resaleworld family of customers. Mahashwar is a loving and supportive father to his three almost grown children. He is an avid movie fan and loves to eat more than cook.
Sean started with the company in the mid 90's doing telephone support. Between phone calls, he taught himself how to develop software. Now serving mostly as the Senior Programmer, he is also responsible for the company's internal IT. Prior to joining the company, Sean worked as a manager in a childrens' consignment shop. In his free time, he enjoys photography and spending time with his wife and daughter.
Jason has been with Resaleworld since April of 2009. He is originally from the suburbs of Chicago, moving to Orlando the summer of 2005. Jason has a bachelor's degree in Electrical Engineering from Valparaiso University, however his niche has been programming. He is a skilled programmer with a background in PHP and web development. Since starting here, he has also learned Objective C and written a few iPhone and iPad applications. He is single with no children, however has one kitten.
Russell joined the Resaleworld team in February 2010. With a formal background in Computer Science, Russell has spent his entire adult life working with information technology. As Product Manager, Russell organizes the development cycle of Liberty 4 Consignment and reCommerce, managed the Liberty Cloud department, and serves as the point-of-contact for Resaleworld's business partners. Russell's development work centers around Powershell scripting, SQL scripting, Crystal Reports and reCommerce. Russell has lived in Central Florida for most of his life. His favorite pastimes used to be reading, poker, and online gaming. More recently, his favorite pastimes have been helping to raise 3 beautiful children and sleeping (when he can).
Linda, our sales manager, has been with Resaleworld since 1994 when she became our second employee. Linda worked in the mortgage industry for years before settling down with Resaleworld. You can catch Linda traveling to Europe, sailing on cruises, enjoying the outdoors and working out. She loves animals, has been married for over 20 years and is looking forward to retiring in Italy or some other exotic location very soon!
Renee has been in sales for 15+ years and enjoys every minute she works for Resaleworld -seriously. Her unique style and attention to detail makes her a valuable addition and is considered a fixture in our company. She enjoys traveling, architecture, history, cooking and loves animals, love to make people laugh and enjoys being with her friends.
Matthew recently joined Resaleworld in February of 2016 to work with our Merchants on our reCommerce and Resale Rewards programs. He studied Business at the University of Florida and then relocated to California and developed a strong Sales and Operational background in Retail Store Management. After spending 3 years in San Francisco, he moved to Southern California and began working in the world of luxury retailers in Los Angeles. Matthew is now back in Florida full-time to live closer to his family here in Orlando and to have a big backyard for his 2 Labrador Retrievers
Customer Service Manager
Biancha was originally born in Boston, MA. After exploring several regions of the country, she has decided to settle in sunny Florida and join the Resaleworld team. She comes to us with a BA in Psychology and enjoys spending time with her Sheltie, going to the beach, and traveling as much as she can.
Peter has been our accountant for the past nine and a half years. His hobbies and past times include running (he owns and publishes a statewide running & triathlon magazine for Florida), collector of red wines, and enjoys a good game of chess or poker on occasion. He lives with the greatest woman in the world and can be seen frolicking on the beaches of Jamaica quite often.
Ed is President of Resaleworld, a company he started over 25 years ago. He has been in the computer software business almost his entire life. He graduated from Rollins College in Winter Park, FL after he moved down from the frosty northeast part of the country when he desperately aspired to be a pro golfer. He enjoys traveling around the world, can be found on the golf course from time to time and enjoys his time with friends. Ed is married and has a daughter.